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Problems and Solutions:
Q: R4750 notebook computer has problems with Intel Pro2200 Wireless Mini PCI Card: OS is Windows XP. Symptoms: Wireless LAN connection will be disconnected shortly or the screen will go blank and system lock up.
Solution 1: Remove the AMD processor driver. or
Solution 2: If you are using Microsoft Windows to manage the Wireless LAN, just go to Device Manager under Control Panel/System Property/Hardware, then double click on Intel Pro/Wireless 2200BG Network Connection under Network adapters, and click on advanced, high light on power management, move the value from lowest to higher level, then click OK. -- 02/17/2005
If you are using Intel software to manage the Wireless LAN, open up Intel application software and check Adapter, Under Power Settings click Configure, then click Manual under Power Management, and move the level bar from Maximum Performance toward Maximum Battery Life. Any levels should be fine just don't choose the Maximum Performance. -- 02/18/2005
Q: S96J - Webcam can't work even the driver is installed.
Solution 1: Run setup.bat in the camera\bison directory on CD.
Solution 2: go to Windows Update and download the latest driver for the webcam
Q: What should I know before replacing the optical drive of my notebook computer?
A: Before you upgrade or replace the DVD/CD-RW drive in your notebook, make sure that the drive you are buying is compatible with your computer. Some notebooks require an optical drive that works in cable select mode (CSEL). Some notebooks require master/slave (M/S) drives. Typically the drive is set to master or slave through a firmware flash. If the optical drive is not configured properly, it might not be detected by the BIOS or you will get error when you start up the laptop.
In most cases you would be able to use the same connector board and DVD drive caddy (braces) from your old device. Just remove them from your old drive and install on a new drive.
Also make sure that your current plastic bezel (front panel) will fit a new optical drive. All bezels are different and very often you have to have a specific bezel for a specific drive. Do not hesitate to contact the seller and ask about the drive and the bezel compatibility.
Q: I just purchased a barebone laptop and put in my own CPU, memory and hard drive, but I have no screen coming up after I press the power button. What is the problem?
A: This is the most common question when the customers put in their own parts in a barebone laptop. Here are three possibilities to cause the "no screen" problem:
1. The most common one is the customer forgot to tight up the CPU position screw, so the computer does not recognize the CPU was there. Please check the following procedure and make sure your installation is correct:
Insert the CPU (Image A) , pay careful attention to the pin alignment, it will fit only one way (DO NOT FORCE IT!), and turn the CPU release latch to the lock position, make sure you turn it all the way to the parallel position, like Image B.
Image A Image B
2. The memory module is not installed correctly or defective. You can use your memory modules on another laptop and test it with some memory testing software like Prime95 to make sure it is OK. If you don't have another laptop to test the memory then use one module at a time to avoid the defective memory module possibility. Also make sure your installation is correct:
Insert a new module holding it at about a 30° angle and fit the connectors firmly into the memory slot. The module will only fit one way as defined by its pin alignment. Make sure the module is seated as far into the slot as it will go, the golden contact part should be nearly invisible. DO NOT FORCE IT; it should fit without much pressure. Press the module in and down towards the mainboard until the slot levers click into place to secure the module.
3. If the screen is still not showing up after you tried both methods above, you need to contact our tech support online at http://www.rjtech.com/support or call (909)3969140 for support.
