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LCD Dead Pixel Warranty

Regular LCD Panel Warranty:

Any physical damage, including scratches to the LCD, will void the warranty

If any claim meets the following category within one year, then you will allow to have LCD panel exchanged:

1. For any models, if you find 5 abnormal pixels on the screen.

2. For Clevo Models, any abnormal pixels in the center of the screen within the first 90 days, or if you find 5 abnormal pixels or more on the screen within one year.

   

You can divide the screen by 9 parts like:

 

 

 

 

 

 

 

 

 

 

 

any abnormal pixels fall in the center part, we will replace the screen.
 

No Dead Pixel Insurance (Available for Clevo Models Only):

Any units purchased with the “No Dead Pixel Insurance” option that are received with ANY dead pixels including partial-lit pixels, we will replace the LCD free of charge. (Continental USA only). This guarantee is only for the first thirty (30) or ninety (90) days of purchasing (Invoice Date), depends on the “No Dead Pixel Insurance” you purchased in your order, and not the entire year period of the general warranty.